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Privacy

We respect the privacy rights of our online visitors and acknowledge the importance of protecting your personal information. We have adopted a wide Privacy Policy that guides how we collect, store, and handle the information that you supply to us. By visiting the Velo 04 S.r.l. website, you are accepting and agreeing to the Privacy Policy and the Terms & Conditions.


UNDER AGE
For all visitors under the age of 18, we require that a parent or guardian is informed about Velo 04 S.r.l Privacy Policy and Terms and Conditions and accept the the Privacy Policy and Terms and Conditions before placing any order. This Privacy Policy does not apply to linked websites managed by other companies and organisations, we can not be held responsible for any personal information you submit to third parties via our website.


WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?
When you place an order or register for a service we offer, Velo 04 S.r.l. gathers personal information in multiple ways. In the case of an order, the information collected, including your name, email address, phone numbers, home address, shipping and payment address(es) is used to process and fulfil your order. Recorded payment details will never be shared with third parties and will only be used to carry out your order. The telephone number you provide us with may be given to our courier for delivery services. These details allow us to process your order and to keep you updated with the status of the shipment.


WHAT ABOUT COOKIES?
Our site uses cookies (very small files that are sent by us to your computer or other access device) to which we can have access whenever you come back to visit our website in the future.

There are four types of cookies:

a) Website functionality cookies
These cookies allow you to browse the website and have access to features like shopping baskets and wish lists.

b) Website analytics cookies
These cookies are important to evaluate how our customers use the website, allowing us to constantly enhancing your shopping experience.

c) Customer preference cookies
The website will keep track of your preferences while you browse or shop, (for example your user name, language or location). This makes your browsing experience simpler, easier and more personal to you.

d) Targeting cookies or advertising cookies
These cookies are used to address adverts that are relevant to you. Moreover, they put a limit to the times you see an advertisement, helping us in this manner in measuring the efficiency of our advertising campaigns.

By browsing our website you agree to the use of these types of cookies on your device and to our access to them whenever you visit the site in the future. If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available at www.AboutCookies.org.


HOW THIS INFORMATION MAY BE USED, INCLUDING ANYONE IT MIGHT BE SHARED WITH
Velo 04 S.r.l. may use your personal information in order to process orders, payments, and to provide you with a personalised shopping experience. We will also use your details to carry out the delivery of your orders. Personal information you provide us with may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body. We may also use personal information to send you marketing updates but only ever in conformity with your preferences (as detailed in the next section). We do not sell your details to third party marketing companies. We do gather information about site traffic, sales, wish list, and other commercial information. Finally, we may use your personal information as content for internal marketing and demographic researches, together with non-personal data to oversee customer patterns and consequently enhance our site design to meet our visitors' needs in the best way.


OPT-IN AND OPT-OUT PROVISION
When you subscribe to our newsletter, you will be sent:

(i) Newsletter alerts informing you of the latest arrivals, features, improvements, special offers, upgrade opportunities, contests, interesting events and one-off marketing promotions.

(ii) Direct mail alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions. Such alerts may include marketing information about Velo 04 S.r.l., our subsidiaries or selected business partners. We do not in any way share your details with third parties for marketing purposes. You will be contacted with marketing communications you subscribe to only by us. Whenever you prefer, you will have the choice to unsubscribe to any service or update to which you have previously agreed to subscribe to. In each e-mail you receive from us, you will see the easy automated unsubscribe link to our newsletter. To unsubscribe or more contact please contact Velo 04 S.r.l. by email: support@velo-04.com


SAFEGUARDING YOUR PERSONALLY IDENTIFIABLE INFORMATION
We will take reasonable steps to ensure and preserve pertinent safeguards torwards (towards) the security, integrity and privacy of the information you provide us. When you place an order, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us, to guard it from unapproved use. Additionally, we will take reasonable steps to ensure that third party business partners' to whom we transfer any data will provide satisfactory protection of that personal information.


WHERE AND HOW TO ASK QUESTIONS
If you require more information about our Privacy Policy, please don't hesitate to contact us by telephone or email: support@velo-04.com. We are more than happy to provide you with further information.