Advantages of Velo 04
We stand for unbeatable quality, premium brands, top service, superfast delivery and much much more. Discover all our advantages here:
On all products we have in stock we offer same day shipment with orders placed up to 18 o'clock in the afternoon! Are you located in The Netherlands, Belgium or the west part of Germany? We offer next day delivery! For customers in other parts of Europe, we have Express shipping available at the checkout: 24 - 72h delivery.
We offer you a 365-days return policy! If you are happy with you purchase, then we will have done our job right, but in case you're not entirely satisfied with the item you've received, you will have a full year to return it to us. We are very confident in the quality we offer and we want to make sure you feel the same way too.
We offer a minimum warranty period of 2 years on all our products! A 3-years warranty period is also available on a large selection of our items. Find the warranty period of your desired item clearly stated in the product description. To make a warranty claim contact our Customer Service or the official brand to get more information.
We want you to feel as proud as we are of our collection, this is why we constantly strive to ensure you the best and smoothest service, making sure we find the best and quickest solution. We work hard, we do our utmost best, so ask us all you want, if you don't know the answer we will find it for you!
To all customers in The Netherlands, Belgium and Italy we offer Free Returns! We work hard to deliver you the most satisfying quality for you ordered products. In the unlikely event that this doesn't occur, you can return items up to 365 days after purchase. Feel free to contact our costumer service, we'll be happy to answer your requests.
After you have placed your order and shipment has begun, you will be able to follow your delivery and, if you wish, to modify it at any moment! Go on the courier's website and simply type in the tracking code we have provided you with. By doing so you can follow and modify the delivery address time and date! How easy is that?
We are here to help you and even other customers can help you trusting us. Check reviews about us on Trustpilot, read what our clientele is saying to have a clear idea of who we are and what to expect. Our customers love us and we work hard to make sure all our new customers will do too!
On all orders above 29 Euro we offer free shipping! We always make sure your item is quickly shipped and delivered to you through the best couriers. Free shipping is applied within Europe and with the standard shipping service. If you wish to have Express shipping there will be an extra fee calculated during check out.
All order will be issued with a Track & trace code as soon as we complete the shipping. At the moment of shipping we will inform you about the shipment and communicate the tracking code of the order. Clicking on this link you will be guided to the website of the courier to follow it and if needed to modify your delivery.
Our website and payment process are SSL secured. Online security is extremely important to us, therefore we take accurate safety measures to guarantee you all data is protected. The technical language SSL secures encrypted communication for a seamless and smooth payment and checkout.
Especially we as a bicycle company try to be as green as possible. This can be big things or small, step-by-step we will arrive at a greener future. Our warehouse is provided with the Green Label and uses recycled packing material while our hosting and office are running on green energy to ensure a better tomorrow.
We offer the latest collections of bicycle components and accessories from the best premium brands. But please, let us surprise you! If there is a brand-new product that has just been released and it's not yet available on our website, let us know, we will do our best to get it for you. Just contact us and give it a go!
Mostly all of the products we offer are in our own stock, ready to be shipped once you make an order. This means we can guarantee you a very fast shipping and often, a next day delivery! All the delivery times are clearly communicated with the products: click on the item you would like to order and check the label to find out when we will dispatch it.
We offer you the best top brands, leaders in the production of bicycle components: from 3T Cycling, Full Speed Ahead (FSA) to Deda Elementi, Fizik and Selle Italia. Check out the complete collection on each brand page to find out about the finest high performance bicycle components. Our range is ready to help you climb all the way to the top!